November 2008
In this issue:
Cisco Unified Communications
Your IT Partner; 7 things
ATS-Cisco Virtual Booth
Tips & Tools
Employee Spotlight
Customer Spotlight

Employee
Spotlight


Hunter Cassell

Introducing
Hunter Cassell
with his Dad, Travis

Join us in welcoming Hunter Maddox Cassell to the ATS Family. Hunter was born October 9th, 2008 to proud papa and ATS IP Telephony expert Travis Cassell and his lovely wife Melissa.
Travis joined ATS in the Spring of 2005. While originally coming on board as a Help Desk Technician, he was given the opportunity to train, certify, and work with IP Telephony Solutions. Travis has completed several Cisco certifications including CCNA and CCVP, adding to his Associate Degree in Applied Science Information Technology from Marshall University. He's continuing his education, currently studying for the CCIE Voice Lab exam.
When not working or studying, Travis enjoys hunting, golf, football, and spending time with his new baby boy Hunter.

Customer
Spolight

Service Wire logo
ATS sends our congratulations to Service Wire Co., who this year is celebrating their 40th Anniversary.
Service Wire, with factories and distribution centers in Culloden, WV, Phoenix, AZ, and Houston, TX, has been manufacturing high quality, made in the USA electrical wire and cable since 1968. With a nationwide network of distributors, they are able to serve the North American as well as international markets.
Service Wire's growth and business longevity is due to their commitment to customer service by a staff that brings years of experience and knowledge to every request. At Service Wire, their people make the difference...they provide the Service behind the Wire.




Cisco Unified Communications

Cisco Unified Communications

To effectively excel in today's fast-paced world, employees must communicate and collaborate in every imaginable way, including mobile phones, PCs, pagers, personal digital assistants (PDAs), video conferencing, voicemail, instant messaging, and e-mail. Although these communication methods are all intended to make businesses faster, more efficient, and more responsive, their lack of integration can actually hinder rather than help business operations. Inefficient communications can slow down business processes, inhibit productivity and business agility, and drive customers away because of missed deadlines or delivery dates. They can also result in missed revenue opportunities by hampering your ability to react quickly to market changes.

Cisco Unified Communications offers a new way to communicate. This comprehensive, integrated IP communications system of voice, video, data, and mobility products and applications lets you use your network as an intelligent platform for effective, collaborative, scalable, and secure communications to better run your business. Continue Reading

7 things to expect from your IT partner
excerpt reprinted from Microsoft Small Business Center, by Jeff Wuorio

IT Partner

Your information-technology partner business should be just that--a partner in every sense of the word.

On the surface, that may sound a little warm and fuzzy, and possibly a bit optimistic.

Some IT consultants may focus on fulfilling your basic needs. They provide you technology advice and supply whatever tangible products and service are necessary to facilitate your needs.

But what you should reasonably expect from an IT "partner" goes well beyond that. They should take a vested interest in your business, providing the benefits and guidance that are central to your company's growth and success.

Here are seven things to expect from your IT partner: Full Story

We'd like to hear from YOU! If ATS is your IT partner, let us know if we're meeting your expectations. Take our customer survey* and let us know how we're performing and in what areas we can improve.
*Survey will be available through Wednesday, Nov. 26

Visit our NEW Cisco Virtual Booth

Advanced Technical Solutions is hosting a virtual OPEN HOUSE to showcase our newly created Cisco Virtual "Tradeshow booth".

Our booth allows both existing and potential customers a new resource to find out more about the Cisco Solutions ATS offers and the areas of expertise we maintain. It also allows us to interact and collaborate with other Cisco partners as a means to present ATS to a national audience of potential customers.

Each Visitor will receive a small "thank you" gift for stopping in and saying hello before Wednesday November 26th. One lucky visitor, randomly selected, will receive a prize package valued over $150.

Our booth representatives will be online and standing by to greet you in our booth chat room, or just send us a quick message. We encourage you to browse around the booth and check out all of its features Visit the Booth

(A Cisco Login ID is required to visit the booth. If you do not already have a Cisco ID, you can register as a guest account.)

 Tips & Tools

Managing the Seemingly Inevitable Holiday Season Stress
Holiday Stress Relief is On the Way!
excerpt reprinted from About.com, by Elizabeth Scott, M.S.

Ornament Welcome to the holiday season -- that whirlwind of gift-giving holidays, marketing blitzes, holiday parties and activities galore that begins right after Halloween, builds to Thanksgiving, and continues, gaining momentum, through the end of the year.

While this season is meant to bring feelings of love and cheer, it's also the harbinger of holiday stress for many. In fact, according to a poll conducted by About.com, more than 80% of us find the holiday season to be 'somewhat' or 'very' stressful -- that ranks navigating the holidays right up there with asking for a raise! What is it that has us all so hot and bothered? Continue reading



                                    
                                    
                                    

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